ActivIdentity Device Installer x86 2.2 (BN 2.2.0.11)
2008-11-12
-------------------------- Release Notes --------------------------
KNOWN
PROBLEMS, SYSTEM REQUIREMENTS AND LIMITATIONS
Installation
and Uninstallation
Offices
ActivIdentity
North
Corporate Headquarters
TEL: (1) (510) 574-0100
FAX: (1) 510) 574- 0101
ActivIdentity Europe
European Corporate Headquarters
24-28 Avenue du General de Gaulle
92156 SURESNES, Cedex FRANCE
TEL: (33) (0) 1-42-04-84-00
FAX: (33) (0) 1-42-04-84-84
ActivIdentity
Asia/Pacific Corporate Headquarters
Doncaster
East 3108
TEL: (61) (3) 9843-8888
FAX: (61) (3) 9843-8800
For technical support contact: support@actividentity.com
ActivIdentity Device Installer installs drivers for the ActivIdentity smart card readers and ActivKey USB tokens:
· ActivIdentity ActivKey V2
· ActivIdentity ActivKey SIM
· ActivIdentity ActivKey Display
· ActivIdentity USB Reader V2
· ActivIdentity USB Reader V3
· ActivIdentity PCMCIA Reader V1
· ActivIdentity PCMCIA Reader V2
· ActivIdentity Serial SmartReader
· Microsoft Windows 2000 (SP4)
· Microsoft Windows XP (SP2 and SP3)
· Microsoft Windows Server 2003 (SP2 and R2 SP2)
·
Microsoft Windows
· Microsoft Windows Server 2008 x86 (all editions)
The setup
requires local administrative access rights.
The driver
for the ActivIdentity serial smart card reader (SmartReader) is not signed by
Microsoft. This may cause a warning to appear when you install the driver and
when you connect the device on operating systems other than Windows XP. Ignore
this warning.
All CCID
drivers (ActivKey SIM, ActivKey Display, USB reader V2/V3) are already
integrated into the Windows Vista Operating System. In that case, AIDI does not
install drivers in this platform.
The
ActivIdentity serial reader (SmartReader) and PCMCIA reader V1 are not
supported on Windows Vista.
This section describes issues known by ActivIdentity as of the release date, but which have not been addressed in the current product version. When possible, fixes and workarounds are suggested. This section also describes known limitations of this release.
Before you install/uninstall/upgrade ActivIdentity Device Installer, you must remove your smart card from the smart card reader.
Windows local administrative privileges or domain administrative privileges are required to install/uninstall ActivIdentity Device Installer.
Do not install another application
while using the ActivIdentity Device Installer setup.
ActivIdentity
Device Installer upgrades the following products:
ActivIdentity Device Installer 1.0:
When upgrading from previous
version of ActivIdentity
Device Installer 1.0, ActivIdentity Device Installer 2.2 upgrades drivers if a more recent version is available.
ActivIdentity Gold, version 2.2 and 2.3.1 (with
any service pack):
When you upgrade ActivIdentity
Gold reader drivers with ActivIdentity
Device Installer 2.2, it removes drivers component of the
ActivIdentity Gold product, and updates the reader drivers with the ones
installed with ActivIdentity Device Installer.
ActivClient 5.0 to 5.4:
When you upgrade
ActivClient reader drivers with ActivIdentity Device Installer 2.2, it removes drivers component of the
ActivClient product, and updates the reader drivers with the ones installed
with ActivIdentity Device Installer.
ActivClient 6.0:
When upgrading from ActivClient
6.0, ActivIdentity
Device Installer updates drivers if
a more recent version is available.
If Microsoft Script Debugger is installed on your workstation, a Microsoft Script Debugger error message may appear during the ActivIdentity Device Installer setup. Ignore this error message.
According to Microsoft Article ID Q258558: On Windows 2000, the Add/Remove Programs Control Panel applet sometimes displays a Windows Explorer folder icon for your application instead of the ActivIdentity Device Installer icon.
Running the setup from a .zip file is not supported. First unzip the installation files into a temporary folder and then launch the installation from that folder.
In some
cases, when you copy the ActivIdentity Device Installer installation files to a
disk with a FAT32 file system, you may see a “Confirm Stream Loss” error
message. When asked if you want to proceed, click Yes
and continue the installation.
Due to a
Microsoft Windows Installer limitation, when adding a feature during the modify
process; you may be prompted for the source media (that is, the CD-ROM, local
or remote directory).
During
installation of the Serial SmartReader product, it may be possible to have
problems if you select both COM1 and COM2. This configuration is not supported
so please insure that only one selection is done at a time.
If the
Serial Smart Reader product is already installed in the workstation, this
product needs to be uninstalled before ActivIdentity Device Installer 2.1
install.
Blind
installation of the drivers is not supported when previous version of the
driver is installed. You must remove first the smart card reader component from
the ActivIdentity Gold or ActivClient 5.0 to 5.4 packages.
Before you uninstall ActivIdentity Device Installer, remove the card from the smart card reader or unplug the USB token devices and close all open ActivClient components (for example, ActivClient User Console).
To uninstall the product, use the Add/Remove Programs in the Windows Control Panel. Do NOT delete DLLs or files manually. ActivIdentity Device Installer uses shared libraries. Deleting libraries may lead to subsequent problems when a new version is installed.
A very small number of registry keys (including user registry keys) may be left behind after you uninstall the software. This has no adverse effect on the behavior of the workstation or on a future re-installation process.